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You are here: Home / Technology / Bitrix24: CRM, Social Intranet and More

Bitrix24: CRM, Social Intranet and More

May 14, 2012 by Maricel Rivera 13 Comments

When people think of social media, Facebook is what comes to mind. Enter Bitrix24.com, a Facebook-like application exclusively designed for work-related purposes.

Bitrix24, just like Facebook and other popular social media sites, has been created for one sole purpose: ease of communication. Needless to say, for a business, great or small, to survive and win in a cut-throat industry where innovators emerge on top, it is imperative that communication never become a broken link.

What is Bitrix24?
Bitrix24 is a cloud-based social intranet that allows companies to stay in touch with team members in a convenient, fun and engaging way. Because it is cloud-based, there is no need for installation, and the application can be used anywhere where there’s Internet connection. And yes, that includes mobile devices.

Plus, it’s free for companies with 12 employees or less.

Bitrix24’s Special Features and Functionalities

Internal Social Network
They say a nation is as great as its people. I say a company’s as great as the potential of its people. And what better way to unleash that potential than through constant employee engagement and communication? With Bitrix24, employees get to discuss developments as they happen and correct mistakes before they escalate into full-blown catastrophes.

Employees build engaging relationships, and communication lines are kept open 24/7.

One-Stop Workstation
We’ve probably all been there – keeping several different passwords for different applications, updating different worksheets for this process and that. Even worse, because of all the disparate tools employees utilize, reports generation takes longer than one would care to admit.

This archaic practice requires a lot of employee log hours and doesn’t do much for efficiency.

Bitrix24 replaces all of the separate tools you use for correspondence, contacts, projects, tasks, everything. A single platform, and at the end of the day, whatever information you need is right at your fingertips.

CRM
Customer relationship management, or CRM, is a tool that allows businesses to manage their interactions with clients, customers, agents, sales prospects and other contacts. Without CRM or the efficient usage of CRM, most businesses are doomed to die a natural death. With Bitrix24’s CRM functionality, contact history, interaction and new events such as messages, phone calls and/or meetings are logged, stored and managed.

Sales Funnel
Sales funnel, commonly referred to as sales process, is another Bitrix24 functionality that serves as graphical representation of the performance of transactions and the stages they are in. And because it’s graphical, data interpretation is easier than it’s ever been.

Security
Cloud-based data storage is fast becoming the trend nowadays. And when people think about storing, disseminating and managing sensitive data through the cloud, the questions that are oftentimes foremost in their minds are, “How safe is it? Does it really work?”

Bitrix24 employs a seven-layer security system that is perhaps unparalleled in the industry, so that even in unsecured connections such as public Wi-Fi, e-mail and data access is as safe as access on a secure server.

Convinced already? Like, seriously? Believe me, you ain’t seen nothing yet. The features I described above are just a few of so many. But don’t just take my word for it. Head on to their site now and see for yourself what they’ve got.

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Maricel Rivera

Maricel is a regular mom juggling her time between being a mom and her full-time profession as a researcher for a top-notch financial firm. Add blogging and freelancing to the mix, and it's one crazy ride. But somehow she manages to stay sane. Maricel loves to write about various stuff - from technology to personal finance, from social issues to life in general.
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Filed Under: Technology, Website Review Tagged With: Bitrix24, CRM, Social Intranet

Comments

  1. tess says

    July 22, 2012 at 10:20 pm

    This is great for businessmen.I checked the sitr and they sure have exciting feature for the members.There is a basic(free) and it is not a bad idea to give it a try.

    Reply
    • Maricel says

      July 22, 2012 at 10:22 pm

      I agree with you, Mami Tess. Definitely not bad for a free service.

      Reply
  2. Franc Ramon says

    July 23, 2012 at 12:58 am

    The intranet is a faster means to communicate within an organization and since its cloud base it can be accessed anywhere. It would also be good for small businesses with a CRM functionality for easier access to customers.

    Reply
    • Maricel says

      July 23, 2012 at 1:23 am

      You’re right about all that, Franc. And tools like these don’t have to be pricey, too. Bitrix24 makes sure of that.

      Reply
  3. beingwell says

    July 23, 2012 at 2:01 am

    Cool! This is good for start-ups.

    Reply
    • Maricel says

      July 23, 2012 at 4:51 am

      You bet. Thanks for visiting!

      Reply
  4. Ron says

    July 23, 2012 at 12:16 pm

    Thanks for sharing the start up site Bitrix24. It looks good and looks promising in terms of task and project management.

    Reply
    • Maricel says

      July 24, 2012 at 9:54 am

      Not a problem, Ron. Thanks for dropping by!

      Reply
  5. Ruben Licera, Jr. says

    July 27, 2012 at 7:43 am

    Oh You have many blessings will come to you ate because you’re so HARDWORKING.

    Reply
    • Maricel says

      July 28, 2012 at 12:23 am

      Thank you, Ruben, and thank you for visiting!

      Reply
  6. Y.B. Masdal says

    July 27, 2012 at 7:59 am

    Huhmnn, a FB for companies, now this should be really interesting especially for the business entities in Makati. It’s time that we modernize interaction and coordination, for more efficiency and productivity.

    Reply
    • Maricel says

      July 28, 2012 at 12:22 am

      You actually are right about that, Y.B. Small companies can use the application for free! Isn’t that awesome?

      Reply
  7. Swexie says

    September 26, 2012 at 2:24 am

    I use this for our office. =)

    Reply

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